Terms of Use

Last updated: 19 October 2026

These Terms of Use ("Terms") apply to acvepartners.com and to the products and services offered by Acve Management Solutions Private Limited ("Acve", "we", "us"), including HeyVini and PostSorted (together, the "Services"). By using a Service you agree to these Terms. If you do not agree, please do not use the Services.

Some products have their own terms, such as the HeyVini Terms of Service. Product terms apply alongside these Terms, and if they differ on a product-specific point, the product terms apply for that product.

1. About us

Acve Management Solutions Private Limited is a private limited company incorporated in India (CIN U93093PN2018PTC176245), with its registered office at Row House No. 1, SNO 22/8, Nr Dhotre BLDG, Balewadi, Pune, Maharashtra 411045, India. Contact: acve@askvishwas.com, +91 91671 26250.

2. Using the Services

  • You must be at least 18 years old and able to enter a binding agreement.
  • Give accurate information and keep your account details up to date.
  • You are responsible for activity under your account and for keeping your login secure.
  • If you add another person to a Service (for example, a family member in HeyVini), you confirm you have their permission to share their details and, where relevant, to have messages sent to them.

3. Acceptable use

You agree not to use the Services to harass, monitor or deceive anyone; to send spam or unsolicited messages; to access data that is not yours; to break the law or the rules of messaging platforms such as WhatsApp, Telegram or mobile carriers; or to disrupt, copy or reverse engineer the Services.

4. SMS messaging terms

Some Services can send text messages (SMS) to US and Canadian mobile numbers and other countries where available. By choosing to receive text messages from a Service, you agree to the following:

  • Program description. You will receive messages related to the Service you signed up for. For HeyVini, this means daily check-ins, medicine and task reminders, and alerts to family members when a check-in goes unanswered or someone may need attention.
  • Message frequency. Message frequency varies. For HeyVini, it is typically 1 to 5 messages per day, depending on your settings.
  • Costs. Message and data rates may apply.
  • Opt out. Reply STOP to any message to stop. You will receive one final message confirming you have been unsubscribed. You can rejoin by replying START or by turning text messages back on in the Service.
  • Help. Reply HELP for help, or email acve@askvishwas.com.
  • Carriers. Mobile carriers are not liable for delayed or undelivered messages.
  • Consent. Agreeing to receive text messages is not a condition of any purchase.
  • Privacy. See our Privacy Policy. We do not share your mobile number or text messaging consent with third parties for marketing.

5. Plans, payments and cancellation

Some Services are free and some are paid. Prices, free periods and billing terms are shown on each product's website before you sign up. You can cancel a paid plan at any time; cancellation takes effect at the end of the current billing period. Fees already paid are non-refundable unless the law requires otherwise or the product terms say so. We may change prices with advance notice, effective from your next billing period.

6. Custom solutions

Custom work is agreed in a separate proposal or agreement that sets out scope, timeline, fees and ownership. If that agreement conflicts with these Terms, the agreement applies.

7. Your content

You keep ownership of the content you share with the Services. You give Acve a limited licence to store, process and display it only to operate, secure and improve the Services, as described in our Privacy Policy.

8. Our property

The Services, including software, designs, text and the Acve, HeyVini and PostSorted names and logos, belong to Acve. You may not use them without our written permission, except to use the Services as intended.

9. AI-generated output

Some Services use AI to write replies or create content. AI output can be inaccurate or incomplete. Please review it before relying on it, and do not use it as a substitute for medical, legal, financial or emergency advice.

10. Not an emergency service

None of our Services is an emergency, medical or monitoring service. Messages and alerts depend on third-party networks and devices and may be delayed or fail. In an emergency, contact your local emergency number.

11. Availability and changes

We work to keep the Services available and reliable, but they are provided "as is" and "as available", without warranties of any kind to the extent the law allows. We may change, suspend or stop a feature or Service, and will give notice where practical.

12. Limitation of liability

To the extent the law allows, Acve is not liable for indirect, incidental or consequential losses, including losses from missed or delayed messages, reminders or alerts. Our total liability for any claim is limited to the amount you paid us for the relevant Service in the 12 months before the claim, or USD 10 if you use only free Services. Nothing in these Terms limits liability that cannot be limited by law.

13. Suspension and termination

You can stop using a Service and delete your account at any time. We may suspend or end access if you seriously breach these Terms, if the law requires it, or if we discontinue a Service. Your information is then handled as described in our Privacy Policy.

14. Governing law

These Terms are governed by the laws of India. Courts in Pune, Maharashtra have exclusive jurisdiction, subject to any mandatory consumer protection rights you have where you live.

15. Changes to these Terms

We may update these Terms. If changes are material, we will tell you through the Service or by email before they take effect. Continuing to use the Services after that means you accept the updated Terms.

16. Contact

Acve Management Solutions Private Limited
Row House No. 1, SNO 22/8, Nr Dhotre BLDG, Balewadi, Pune, Maharashtra 411045, India
Email: acve@askvishwas.com · Phone: +91 91671 26250